Certificate in Medical Administration/Reception

The Certificate in Medical Administration/Reception program provides learners with the essential knowledge and practical skills required to perform secretarial and administrative duties in a medical office environment. It is ideal for individuals seeking entry-level employment in healthcare administration or those already working in the industry who wish to enhance their professional skills.

Throughout the course, learners gain expertise in medical terminology, patient record management, medical billing and accounts, and the principles of confidentiality, privacy, and security in a healthcare setting.

Course Duration: 6 months

Minimum Admission Requirements:

• Grade 9 (new curriculum) or Grade 10 (old curriculum), Grade 11, or Grade 12 with at least 15 points

• Applicants without the above qualifications may be considered if they have at least one (1) year of work experience as a Medical Secretary/Receptionist

This program opens doors to a rewarding career in healthcare administration, where professionalism, accuracy, and empathy are key to delivering excellent service.